Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Alfresco Elements respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.alfrescoelements.com (the “Service”).

By accessing or using our Service, you acknowledge that you have read and understand this Privacy Policy and agree to the collection and use of your information as described in this policy and our Terms of Service.

2. Definitions and Key Terms

Cookie
A small piece of data stored on your device by your web browser. Cookies help websites remember information about your visit, such as preferences and analytics data.

Company
When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Alfresco Elements, located in the United States.

Country
United States.

Customer
A person or entity that purchases products or services from Alfresco Elements.

Device
Any internet-connected device such as a smartphone, tablet, or computer used to access the Service.

IP Address
A numerical label assigned to devices connected to the internet that helps identify geographic location and network information.

Personal Data
Information that identifies or can be used to identify an individual person.

Service
The website and services provided by Alfresco Elements.

Third-Party Service
External service providers including payment processors, analytics providers, marketing partners, and technology vendors.

Website
The Alfresco Elements website located at:
www.alfrescoelements.com

You
Any person who visits, uses, or purchases from our Service.

3. Information We Collect

We collect information when you:

  • Visit our website
  • Place an order
  • Subscribe to our newsletter
  • Contact customer support
  • Participate in promotions or surveys
  • Fill out forms on our website

Personal Information We May Collect

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely by payment providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referring websites

This information helps us improve website performance and customer experience.

4. How We Use Your Information

We may use the information we collect for purposes including:

Providing Services

  • Processing and fulfilling orders
  • Managing payments
  • Delivering purchased products

Improving Our Website

  • Understanding how customers use our website
  • Enhancing website performance and functionality

Customer Communication

  • Responding to inquiries and support requests
  • Sending order confirmations and shipping updates

Marketing and Promotions

  • Sending newsletters and promotional offers
  • Informing customers about new products or promotions

Customers may unsubscribe from marketing emails at any time.

5. Information from Third Parties

We may receive information about you from third parties including:

  • Payment processors
  • Fraud prevention services
  • Shipping carriers
  • Marketing and analytics providers
  • Publicly available information on social media platforms

These services help us operate our business securely and efficiently.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with:

Service Providers

Trusted third-party companies that help operate our business, such as:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics platforms
  • Email marketing platforms

Legal Requirements

We may disclose your information if required to:

  • Comply with legal obligations
  • Respond to lawful requests from authorities
  • Protect our legal rights or prevent fraud

Business Transfers

If Alfresco Elements is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze website traffic.

Types of Cookies We May Use

Essential Cookies
Required for website functionality.

Analytics Cookies
Help us understand how visitors interact with the website.

Marketing Cookies
Used to deliver relevant advertising and measure marketing performance.

Managing Cookies

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Data Security

We take appropriate security measures to protect your personal information.

Security measures include:

  • SSL encryption
  • Secure payment processing
  • Restricted access to sensitive data
  • Industry-standard security practices

However, no online transmission method is completely secure.

9. Data Retention

We retain personal information only as long as necessary for:

  • Order fulfillment
  • Customer service
  • Legal and regulatory compliance
  • Fraud prevention

When information is no longer needed, it is securely deleted or anonymized.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request corrections to inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request a copy of your data (data portability)

To exercise these rights, please contact us at:

[email protected]

11. California Privacy Rights (CCPA / CPRA)

California law requires specific disclosures about the "sale" or "sharing" of data.

Your California Privacy Rights (CCPA/CPRA) If you are a California resident, you have the following rights regarding your personal information:

  • Right to Know: You may request a report showing the categories and specific pieces of personal information we have collected about you.

  • Right to Delete: You may request that we delete personal information collected from you.

  • Right to Opt-Out: You have the right to opt-out of the "sale" or "sharing" of your personal information. Note: Alfresco Elements does not sell personal information for monetary compensation.

  • Right to Correct: You may request the correction of inaccurate personal information.

You may exercise these rights by visiting our Your Privacy Choices page or by emailing us. To submit a privacy request, please contact:

[email protected]

12. Children's Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without parental consent, we will delete that information promptly.

13. International Data Transfers

Your information may be stored and processed in the United States or other locations where our service providers operate.

By using our Service, you consent to the transfer of your information to these jurisdictions.

14. Links to Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the Effective Date at the top of this page.

Continued use of the website after changes are posted constitutes acceptance of the revised policy.

16. Third-Party Processors

This section informs users that you don't do everything alone—you use trusted experts for payments and shipping.

How We Share Information with Third Parties We share your Personal Information with third-party service providers to help us use your Personal Information as described above. For example:

  • Service Providers: We use Shopify to power our online store.

  • Payment Processors: We use third-party payment gateways (such as Stripe or PayPal) to process payments securely. These processors are required to maintain PCI-DSS compliance.

  • Analytics: We use Google Analytics to help us understand how our customers use the Site.

  • Marketing: We may share your contact information with email service providers to send you updates or promotional offers you have opted into.

17. GDPR Rights (For European Visitors)

If you sell to or have visitors from the EU/UK, this section is legally required.

Your Rights Under GDPR If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have the following data protection rights:

  • Right of Access: You can request copies of your personal data.

  • Right to Rectification: You can request that we correct any information you believe is inaccurate.

  • Right to Erasure: You have the right to request that we erase your personal data under certain conditions.

  • Right to Portability: You can request that we transfer the data we have collected to another organization or directly to you.

  • Withdrawal of Consent: If we are processing your data based on your consent, you can withdraw it at any time.

To exercise these rights, please contact us at [email protected].

18. Contact Information

If you have questions about this Privacy Policy, please contact us:

Alfresco Elements

Email: [email protected]
Phone: 1-727-334-0636

Address:
7901 4th St N Ste 300
St Petersburg, FL 33702
United States