Billing Terms and Conditions

Effective Date: June 1, 2026

1. Introduction

These Billing Terms and Conditions ("Terms") govern all payment transactions made on the Alfresco Elements website located at:

www.alfrescoelements.com

By placing an order or making a purchase through our website, you agree to be bound by these Billing Terms and Conditions, as well as our:

  • Terms of Service
  • Shipping Policy
  • Return and Refund Policy
  • Privacy Policy

2. Pricing and Currency

All prices listed on our website are displayed in United States Dollars (USD).

Prices are subject to change at any time without prior notice.

Unless otherwise stated, product prices do not include applicable taxes, shipping costs, or other charges, which will be calculated and displayed during checkout.

3. Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Google Pay

Additional payment methods may be available depending on your location or device.

All payments must be completed at the time the order is placed.

4. Payment Authorization

When you place an order on our website, your payment method will be authorized and charged at the time of checkout.

In some cases, your bank or payment provider may place a temporary authorization hold before the transaction is finalized.

Orders will not be processed until payment authorization has been successfully completed.

5. Billing Information

Customers are responsible for providing accurate and complete billing information when placing an order.

Alfresco Elements reserves the right to cancel or refuse any order if:

  • billing information cannot be verified
  • fraudulent activity is suspected
  • payment authorization fails

6. Taxes

Customers are responsible for all applicable taxes associated with their purchase, including but not limited to:

  • sales tax
  • state taxes
  • local taxes

Taxes will be calculated at checkout where applicable.

If you are tax-exempt, you must provide valid documentation prior to completing your purchase.

7. Billing Errors

If you believe there is an error with your billing or payment, please contact us immediately.

We will review the issue and correct any verified billing errors promptly.

If an overcharge has occurred, we will issue a refund to the original payment method.

8. Payment Disputes

If you believe there is an issue with a transaction, please contact Alfresco Elements customer support before initiating a chargeback with your bank or payment provider.

We are committed to resolving billing concerns quickly and fairly.

Unauthorized chargebacks may delay resolution and require additional documentation to process.

9. Refunds

Refunds are issued according to our Return and Refund Policy, which can be viewed at:

www.alfrescoelements.com/pages/return-and-refund-policy

Approved refunds will be processed to the original payment method used during checkout.

Refund processing may take up to 30 days depending on your bank or payment provider.

10. Payment Security

We take payment security seriously.

All transactions on our website are processed through secure third-party payment processors that comply with industry security standards.

Security measures include:

  • SSL encryption
  • PCI DSS compliant payment processing
  • secure payment gateways

Alfresco Elements does not store full credit card information on its servers.

11. Changes to Billing Terms

We reserve the right to modify these Billing Terms and Conditions at any time.

Any updates will become effective immediately upon posting on our website.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

12. Limitation of Liability

To the fullest extent permitted by law, Alfresco Elements shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to billing or payment transactions conducted through our website.

Our maximum liability shall not exceed the amount paid for the product or service in question.

13. Governing Law

These Billing Terms and Conditions are governed by the laws of the State of Florida, without regard to conflict of law principles.

Any legal action arising from these Terms shall be brought exclusively in the courts located in Pinellas County, Florida.

14. Contact Information

If you have any questions regarding billing or payments, please contact us:

Alfresco Elements

Email: [email protected]
Phone: 1-727-334-0636

Address:
7901 4th St N Ste 300
St Petersburg, FL 33702
United States

Website:
www.alfrescoelements.com

15. Acknowledgment

By placing an order or making a payment on our website, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.